Putting the X Factor in your Customer Service 

Earning customer loyalty is difficult – keeping it is critical. Learn the essential skills you need to keep your customers happy and singing your praises. The world has changed. What does Customer Service look like NOW? Walk away with people skills you can use to anticipate customer needs and give them the service THEY want. Learn how to increase team cohesiveness and collaboration to make your work environment a happier place for your employees and a better place to shop, eat and do business. This training is a must for ANYONE who works with people.

It’s my belief we can create a culture of excellence in our valley. I am proud to be a Southern Oregonian and want to impart that pride to all. When we are happy to serve and give of our time and energy it not only is a credit to the companies we work for but to the community as a whole.  As businesses that provide excellent customer service, you know the value of service to your business. And I thank you for supporting this effort. If you know of any other businesses that would like to join us in creating a culture of service and enthusiasm for our beautiful valley please feel free to invite them to join us with a pledge of money, or services. 

I’m so proud of our Chamber of Commerce’s in helping us offer this course for FREE to all attendees. “Be the Change” has always been a core value at Soul Canyon Training & Development, together with all of you we can raise the quality of customer service in our valley.

Dates & Locations

Medford training will be held at BBSI 2045 Cardinal Ave, Suite 100 Medford, OR 97504 – class size limited to 25

Tuesday, October 3^rd 9 -11 am with coffee and breakfast goodies

Thursday, October 26^th 2-4 pm  with snacks offered

Friday, November 3^rd 12-2 pm with lunch

Grants Pass trainings will be held at the Fruitdale Grange 1440 Parkdale Dr, Grants Pass, OR 97527 – class size limited to 50

Friday, October 6^th  9 -11 am with coffee and breakfast goodies

Tuesday, October 24^th 2-4 pm  with snacks offered

Tuesday, November 15^th  12-2 pm with lunch